Five Out

Legal information

Last updated: November 11, 2026

This is a translation for convenience. If there is any discrepancy, the Spanish version prevails.

Contents

  1. Privacy policy
  2. Deleting your account and data
  3. Terms of use

1. Privacy policy

Who processes your data

The data controller is Pablo Gracia Correa, tax ID 50257261F, with address at Calle María Zurita 8, 4.º J, 28025 Madrid, Spain. You can get in touch at [email protected].

What data we process

CategoryData
AccountEmail address and encrypted password. If you sign in with Google or Apple, that account's identifier and associated email.
ProfileFirst name, last name, username and, optionally, a profile photo.
TeamsTeam name, season, members and their role (coach, assistant coach or player), invitation codes and join requests.
RosterEach player's name and jersey number and, if the coach enters them, physical attributes (height, wingspan, weight and jump).
Sports activityPractices, attendance (present, late, absent or injured), games, game rosters, lineups and results.
ContentThe plays and drills you design in the editor.
Subscription (only if you buy Five Out Pro)Your subscription status and purchase history (product, dates, renewals and store country), linked to an internal identifier of your account. Never your payment details: Apple or Google handle the payment.
TechnicalData needed for the app to work: session identifiers, your device's notification token and app crash reports (which screen failed, device model and system version).
App usage (only if you accept)Which screens you visit and which actions you take (for example, creating a play or taking attendance), linked to an internal identifier of your account. Never your name or your email.

We don't use advertising, don't do profiling and don't sell data to third parties.

What we use it for and our legal basis

Data about minors

Five Out lets a coach record data about the players on their team, who in many cases are minors. If you are a coach and use the app with a youth team, you decide what data you enter and you must have authorization from the families or the club before doing so. We process that information on your behalf, solely to provide you with the service.

We recommend not entering more data than necessary. Physical attributes and injury status are optional: if you don't need them for your work, leave them blank.

Accounts of underage players. From the age of 14 a player can sign up on their own. Below that age, the account must be created and authorized by their parent or legal guardian, who accepts the terms and consents to the processing of the minor's data. A player only sees information from the teams they have been invited to.

Who else accesses your data

We work with providers that process data on our behalf:

If you buy Five Out Pro, the payment is handled by Apple (App Store) or Google (Google Play) under their own terms and privacy policies. We never receive your payment details.

These providers may process data outside the European Economic Area. In that case the transfer is covered by the standard contractual clauses approved by the European Commission. We don't share your data with anyone else, unless legally required.

Advertising and analytics

Today Five Out shows no advertising.

To improve the app we use Google Analytics for Firebase, but only if you accept: we ask you the first time you open the app, and until you say yes no usage data is collected. If you accept, we'll know which screens and features are used, never your name or your email, and the data isn't used for advertising. You can withdraw your consent at any time from My profile → Usage statistics, and collection stops from that moment.

Separately, the app sends crash reports (Firebase Crashlytics) when something stops working, so we can fix it. They don't depend on that consent, because we couldn't maintain the service without them, but they only describe the failure and the device.

If advertising is introduced in the future, we'll tell you first, update this policy and obtain your consent where the law requires it.

In any case, personalized or profiling-based advertising will never be shown to underage users. Those accounts could only see contextual advertising, which is chosen by the content of the screen and not by data about the person viewing it.

How long we keep it

As long as your account remains active. When you delete it, your data is erased as described in the next section. Technical logs are kept for up to 12 months, crash reports for up to 90 days and usage statistics for up to 14 months.

Your rights

You can request access to, rectification, erasure, restriction, objection and portability of your data by writing to [email protected]. We'll reply within one month at most. If you're not satisfied, you can file a complaint with the Spanish Data Protection Agency (AEPD).

2. Deleting your account and data

From the app itself (immediate)

  1. Open Five Out and sign in.
  2. Go to your profile (avatar in the top corner).
  3. Scroll down to Delete my account and confirm with your password.

What gets deleted

When you delete your account, the following are permanently and irreversibly erased:

If you're a member of a team that belongs to someone else, the team itself isn't deleted: it will carry on without you.

If you can't access the app

Write to [email protected] from your account's email address, saying you want to delete it. We'll verify your identity and delete it within 30 days at most.

3. Terms of use

What Five Out is

Five Out is an app for basketball coaches to design and animate plays, manage teams, plan practices and organize games. By creating an account you accept these terms.

Your account

Acceptable use

You may not use Five Out to:

Your content

The plays, drills and data you create remain yours. You only grant us the technical permission needed to store them and show them to you and your team members. You can delete them whenever you like.

Availability

We work to keep the service always available, but it is provided "as is", with no guarantee of uninterrupted operation. We may change or suspend features, giving reasonable notice when the change is significant.

Free plan and Five Out Pro

Five Out can be used for free, with limits: 1 team of your own, 8 plays and drills in total and 6 games per season with the period grid (the season starts on August 1). Five Out Pro removes those limits and adds exporting plays to video and the practice plan to PDF. Team players don't need Pro.

Termination

You can stop using the service and delete your account whenever you like. We may suspend accounts that seriously or repeatedly breach these terms.

Governing law

These terms are governed by Spanish law. If you are a consumer, you keep the rights granted to you by the laws of your country of residence.